Not thick enough
Hi there,
Thank you for your feedback on our Maximum Pads. We apologize that they did not meet your expectations in terms of thickness. Are you in need of more absorbency? If so, we would like to suggest our Maximum Long and or our Ultimate Pads, which are designed to provide extra protection. We hope this helps and please don't hesitate to reach out if you have any further concerns. Thank you for choosing our products!
Not as absorbing
Hi there,
Thank you for taking the time to leave a review for our Premium Protective Underwear. We're sorry to hear that it didn't meet your expectations in terms of absorbency.
We understand how important it is to have reliable protection, and we want to make sure you have the best experience with our products. In this case, we would like to offer our Ultimate pads as an alternative. They are specifically designed for maximum absorbency and may better suit your needs.
We appreciate your feedback and hope you will give our Ultimate pads a try. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.
I've been a loyal customer but am disappointed as the pads are not sticking to underwear, are shorter with leakage in the back and now leaking on the sides.
Dear valued customer,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. We take the quality of our products seriously and we are sorry to hear that you have experienced issues with our Ultimate Pads. We would like to assure you that we are constantly working to improve and enhance our products however our manufacturing processes have not changed. Perhaps is there anything in the daily routine that may have cuased increased voids? We do have other products available and would be happy to discuss these options with you.
Please reach out to our customer service team at 1-866-420-6997 so we can gather more information and assist you further. We value your loyalty and want to make sure you are completely satisfied with our products.
Thank you for your feedback and for trusting our brand.